With leadership roles such as Chief Operating Officer and VP Professional Services, Ian has led cross-functional teams in complex product and software development, leveraging Agile methodologies to enhance speed and value delivery. His data-driven approach, honed at SaaS companies like Omnico, informs product development and ensures competitive differentiation.
Ian emphasises a collaborative environment where each team’s efforts align with customer experience and company strategy.
By setting clear milestones and KPIs, he ensures transparency and agile execution, keeping stakeholders informed. Ian holds an MBA from Henley Business School, an MSc in Ergonomics from Loughborough University, and a Corporate Governance diploma from the Corporate Governance Institute.